| Ticket ID | Subject | Department | Status | Priority | Last Update | Action |
|---|---|---|---|---|---|---|
| #TCK-4589 | Login Issue | Technical Support | Open |
High
|
2 hours ago | |
| #TCK-4588 | Payment Failed | Billing | Pending |
Medium
|
1 day ago | |
| #TCK-4587 | Feature Request | Development | Solved |
Low
|
3 days ago | |
| #TCK-4586 | Account Verification | Compliance | Open |
High
|
5 days ago |
Login Issue • Technical Support • 2 hours ago
I am unable to login to my account. It shows "Invalid credentials" error but I am sure my password is correct. I have tried multiple times and even cleared my browser cache.
Hello David, thank you for reaching out. Have you tried resetting your password using the "Forgot Password" link on the login page? Also, please make sure your Caps Lock is not enabled.
Yes, I tried the forgot password option but I didn't receive any reset email. I checked my spam folder as well.